Strengthening Commerce Through Community Works
A highly engaged team of employees is a business owner’s dream because they will give extra effort to ensure that your company keeps winning. They are emotionally invested in the company’s success because they know that when the company wins, everyone on the team wins. Today, employees want to work for and do business with…
The Value of Eradicating Micro-Management
A follower is someone who does only what they are told to do. In other words, they are a non-leader. The easiest way to kill any leadership potential in an employee is to micro-manage them to death. If this makes sense to you, then it also makes sense to do the complete opposite and give…
The Future of Work… Challenges and Opportunities
In a newsletter to clients, global consultancy firm Bain reported that approximately 70% of office workers are still working remotely. Bain also determined that “work/life” has improved for many companies in the past six months and many employees are more productive/happier working from home. Companies are adopting new technology; team collaboration is up, and employee…
What an Unstoppable Team Feels and Sounds Like
Last week’s message was about creating a foundation for building an unstoppable team. This week you will find below a Facebook friend’s recent post that clearly demonstrates what an employee feels when they work for an unstoppable team. “A phenomenal company culture is infectious and contagious, it’s one you want to tell everyone about. When…
The Foundation for Building an Unstoppable Team
A company’s foundational building block consists of its underlying principle belief and stated purpose. Strong foundations support healthy companies, low employee turnover, mutually beneficial long-term client relationships, along with sustainable and profitable growth. Companies with a weak foundation produce the opposite result. A simple two question quiz… What is your company’s underlying principle belief and…
How to Reset for a New Sheet of Ice
Go to any ice arena in the world and you will find a Zamboni machine, which quickly and efficiently resurfaces a worn sheet, readies the ice rink, and provides a reset for skaters. Metaphorically speaking, don’t you think it is time to wipe the slate clean (goodbye 2020) and prepare your company to reset and…
Attracting and Retaining Top Gun Level Employees
In the movie Top Gun, Navy fighter pilots dreamed of being assigned to attend Naval Air Station Miramar, where elite pilots went to get better. Analogously speaking, would it be helpful if elite candidates were clamoring to work at your company, so that they could get better? Undoubtedly, the answer is yes but the big…
Why a crazy idea is not so crazy
Building a growing and profitable company is a lot easier, not harder, when employees love their jobs. This simple statement is common sense and an illustration that applying common sense is not so common when contrasting a simple concept against actual evidence. Research backs this up… Gallup Research famously noted in a pre-pandemic survey that…
Three Ideas to Improve any Business
One way to improve your business is to emulate what others are successfully doing. Last Friday, I met with Vojislav Kokeza, who is the owner of Snoqualmie Falls Brewery and Taproom. We were having lunch outside on the taproom’s new outdoor patio. During our conversation, I noticed Vojislav doing 3 things that any business owner…
Why Customer First Mindset Leads to Zero Marketing Expense
If you strategically focus on building a company that consistently delivers high value and an incredible experience, then customers become your sales team and marketing for new customers becomes unnecessary. Resulting from this strategy, constant repeat and referral business translates into predictable revenue for the company and high job satisfaction for the employees. Ron and…